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Helpdesk MENDELU

Welcome to the Helpdesk MENDELU

Verso3 upgrade to a new version

On Friday, September 24, 2026, from 12:00 to 17:00, the Verso3 upgrade will take place and the service will be unavailable. Thank you for your patience.

Featured portals

  • OIT Helpdesk

    Requirements for university-wide IT. Official OIT website: service guides. If you do not know the type of request, create a General IT Request.

  • Tech@PEF

    You can raise a Tech@PEF request from the options provided.

  • PEF Projekty

    Welcome! You can raise a request for PEF Projekty using the options provided.

  • PEF Phd a Iga

    Welcome! You can raise a request for PEF Phd a Iga using the options provided.

Suggested forms

  • General IT request (software, configuration, support) in OIT Helpdesk

    Get help resolving general IT issues and questions.

  • Report IT incident in OIT Helpdesk

    Use when you have a problem with an application, login, device, or connection—something that was working and suddenly is not, and an urgent fix is needed (changing a placement of computer/internet is not an incident, but a request).

  • Report a problem with a system/hardware in OIT Helpdesk

    A problem is a recurring incident with a deeper root cause that needs to be identified and permanently resolved. (It may have a temporary workaround)

  • Connecting a device to the network in OIT Helpdesk

    When relocating a device or introducing a new device to the network.

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